Privacy Policy

Details will be available here

PikoBee may process information you provide and information generated through your use of the platform, as described below.

This can include your name, phone, email, profile details, addresses, preferences, account roles, and authentication-related records.

This can include cart, order, recipient, address, product, price, payment-state, delivery, return, refund, and support records.

For sellers and business participants, this can include submitted business details, store data, product listings, fulfilment records, plan information, domain status, finance records, and verification materials where applicable.

Technical information may be used to provide sessions, secure the service, remember preferences, diagnose errors, understand performance, and support installable website behavior. Browser storage and similar technologies are used where needed for these purposes.

When switched on by PikoBee, the marketplace may use Google Tag Manager and Google Analytics (Google), Microsoft Clarity (Microsoft), Meta Pixel (Meta) and TikTok Pixel (TikTok). They receive pages viewed, products viewed, items added to cart, checkout starts and purchases (order number, value and products) together with device and browser details and cookie identifiers. Analytics tags are used to understand and improve the site; advertising tags are used to measure and improve PikoBee's ads. Your name, phone, email and address are not sent to them.

Visitors in the EU, EEA, UK and Switzerland are asked first and nothing loads until they accept. Everyone can change or withdraw their choice at any time with "Cookie settings" at the bottom of every page; we keep a record of each choice (when, what was chosen and which notice was shown). These tags never load on sellers' own shop websites.

Information is used to operate accounts and platform features, process and track orders, provide customer support, prevent fraud and security abuse, manage communications and notifications, and improve reliability.

Order and support information is used to coordinate the people and records involved in a purchase, delivery, return, refund, or inquiry.

Information may be reviewed to protect accounts, investigate suspicious activity, enforce platform rules, and maintain system integrity. No unsupported security guarantee is made.

PikoBee may use provided details for account, order, support, safety, and opted-in platform communications using channels that are genuinely configured.

Information is shared only where applicable to operate the service—for example with the relevant seller, authorised service provider, or PikoBee staff—and subject to access controls and the purpose involved.

Recipient, address, phone, order, and delivery details may be made available to the assigned PikoBee rider or genuinely selected courier workflow as needed to fulfil the order.

Records are kept for as long as needed for platform operation, safety, disputes, finance, audit, and applicable obligations. Exact periods are not claimed here unless approved and configured.

Available account controls can be used to update certain information. Account or data requests can be submitted through a confirmed support channel when published; some records may need to be retained where applicable.

PikoBee uses access controls and operational safeguards intended to protect information. No system can be guaranteed completely secure, and this policy does not make that promise.

This policy may change as the platform and approved practices evolve. The configured last-updated date identifies the published version when available.

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